Privacy Policy

Effective Date: 9/12/24

Studio Serendipity is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and other applicable laws in Australia. By using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, postal address, etc.

  • Usage Data: Information on how you use our website, including your IP address, browser type, and interaction with our pages.

  • Cookies and Tracking Data: We use cookies to enhance your browsing experience. For more information on how we use cookies, please refer to our [Cookie Policy].

2. How We Use Your Information

We use the information we collect in the following ways:

  • To provide and maintain our services.

  • To communicate with you, including responding to inquiries and offering customer support.

  • To improve our website and services based on your feedback.

  • To send periodic emails regarding your order or other products and services.

3. Data Security

We implement a variety of security measures to protect your personal data. While we strive to use commercially acceptable means to protect your personal information, please note that no method of transmission over the internet or electronic storage is 100% secure.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

  • With service providers who assist us in operating our business, such as payment processors and email service providers.

  • When required by law, to comply with legal obligations or to protect our rights.

5. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of these websites before providing them with personal information.

6. Your Rights

You have the right to:

  • Access the personal information we hold about you.

  • Request corrections to inaccurate or incomplete information.

  • Request the deletion of your data, subject to certain legal exceptions.

  • Opt-out of receiving promotional communications.

To exercise these rights, please contact us using the information below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically.

8. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your rights, please contact us at:

  • Email: contact@studioserendipity.co

This Privacy Policy template covers the essential points for Australian businesses, but depending on your specific practices (such as using third-party platforms for marketing or selling services), it may need further customisation. You should consult with a legal professional to ensure compliance with all relevant laws.